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GN Netcom GN 6210

Bluetooth Wireless Headset for Office, Home or On the Go!

GN Netcom 6210 Bluetooth Wireless Headset

The GN Netcom 6210 has been discontinued. We suggest the Plantronics Calisto Pro as an alternative.

Pairing (Setup) Guide
FAQ's
About Bluetooth Technology

GN Netcom Bluetooth Wireless Headset

Pairing Guide

Pairing your GN 6210 with your Bluetooth headset needs to be done only once. However, it is important that you use the correct profile when pairing. Most headsets use either the headset or handsfree profile. To ascertain which profile your phone uses, check your instruction guide or call your phone manufacturer or review the following lists. It is important that your headset be fully charged before using. This takes approximately 2 hours.

Headset Profile - O2 XDAII, Sony Ericsson T68, Sony Ericsson T68i, Sony Ericsson T610, Sony Ericsson T630, Sony Ericsson P800, Sony Ericsson P900.

To Pair:

  1. Make sure the headset is turned off.
  2. Press and hold the multifunction button about 8 seconds until you see a solid blue light. Release.
  3. Look through the menu on your phone until the phone displays a "Look for Devices" option (or similar - for example, my Motorola phone requires me to go to "Settings" "Connections" turn on Bluetooth then "Look for devices").
  4. When the phone finds the GN 6210 headset, you will be prompted to enter "yes" or "ok" to confirm pairing with the headset. Accept.
  5. Enter the passkey or PIN, which is 0000 (4 zeros).
  6. Press "yes" or "ok".

GN Netcom 6210

Handsfree Profile - Motorola V80, Nokia 3650, Nokia 6230, Nokia6260, Nokia 6310i, Nokia 6600, Nokia 6650, Nokia 6820, Nokia 7600, Nokia 8910i, Nokia 9500, Nokia N-Gage, Siemens SX1

 

To Pair:

  1. Make sure the headset is turned off.
  2. Press and hold the multifunction button about 8 seconds until you see a solid blue light. Release.
  3. Wait about one minute for the rapid blue light on the headset.
  4. When the blue lights turn solid, set the Bluetooth phone to discover the headset by looking through the menu on your phone until the phone displays a "Look for Devices" option (or similar - for example, my Motorola phone requires me to go to "Settings" "Connections" turn on Bluetooth then "Look for devices").
  5. The phone will find the GN 6210 headset and ask whether you want to pair with it. Confirm this by pressing yes or ok.
  6. Enter passkey or PIN = 0000 (4 zeros), then press yes or ok. If pairing was successful, the blue indicator light will briefly flash rapidly before going back to flashing every 3 seconds. If unsuccessful, the light remains solid, and youll need to re-attempt pairing, see points 3-5 above. Please note that pairing must be done every time the headset establishes a link with a different mobile phone.

Both - Motorola V3, Motorola V500, Motorola V525, Motorola V600, Panasonic X70, Sharp GX30, Sharp GX 32, Siemens S55, Siemens S65, Sony Ericsson K700, Sony Ericsson S700, Sony Ericsson Z1010, Sony Ericsson Z600

To Pair:

Use either set of instructions above.

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GN 6210 Frequently Asked Questions:

Does the GN 6210 work the same way with all Bluetooth-enabled mobile phones? How do I know if it is compatible?
While the GN 6210 is compatible with ALL Bluetooth mobile phones, the setup, such as initial pairing, may vary slightly. On some phones, you may have to delete previous pairings first.

Pairing the GN 6210 was unsuccessful. What do I do now?
Delete the existing pairing and check the compatibility chart on the pairing guide. When pairing, remember to disconnect the power supply to the base unit.

My headset's pairing to the base doesn't seem to work properly, what should I do?GN Netcom 6210 Base
Try resetting your base unit and headset. To reset your base, use a pointed object to press the reset button on the bottom of the base for 2 seconds. To reset the headset, press and hold the headset's volume down button and simultaneously press the headset's Multifunction button for 5 seconds.

If I want to use my headset at home and the office, can I pair my headset to more than one base?
Yes, you can use the same headset with 2 base units.

Can I use more than one headset with my base unit?
No. However, if you need to replace your headset, a new headset may be paired with your original base.

Do I lose pairing when I move out of range from my base unit or mobile phone?
No. When you move back into range, your headset will link up again.

How is the GN6210 different from other devices that can pair to more than one device?
With other headsets, the user must manually select the pairing, instructing the headset to connect to a particular device. The GN 6210's pairings to its base (connected to the desktop phone) and to the Bluetooth mobile phone are active simultaneously. Meaning calls from either phone will be connected to your headset with no change in settings.

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What happens when my mobile and office phones ring at the same time?
The call whose signal reaches the GN 6210 first will be put through to the headset. The GN 1000 Remote Handset Lifter, an optional accessory, attaches to the base unit and desk phone. When using the GN1000 RHL, the desk and mobile phones will produce a different ring tone so you'll always know which phone you are answering.

How does the headset know which device to use for outbound calls?
To make an outbound call, the user must press the multifunction button. A short press connects to the desk phone, while a long (2-3 second) press connects to the mobile phone.

I have a Nokia mobile phone and I don't like having to press both the mobile phone's answer button and the headset's multifunction button to answer calls. What else can I do?
You only need to press the headset's multifunction button for 3 seconds to take the call.

My automatic voice dialing feature does not always recognize my voice commands. How can I fix this?
When saving your voice tags and commands to your mobile phone, use the GN 6210.

GN Netcom 6210 headset baseDoes the GN 6210 work with analog phones?
Because it plugs into the standard handset jack on the phone, it is compatible with virtually every phone on the market. The base unit has a compatibility switch that needs to be set for optimized use. Because of its reliance on the handset jack, the GN 6210 is not compatible with cordless phones.

Do I still have to pick up the handset on my desk phone when making or answering a call?
Some PBX systems can be programmed to open a connection without removing the handset. Check with your system administrator. The GN 1000 Remote Handset Lifter raises and lowers the handset automatically.

How do I adjust the volume on the GN 6210?
The blue microphone adjustment button on the bottom of the base unit controls volume. Ideally, the volume on your mobile and office phones should be set at mid-range position. If you need a louder voice level, consider changing your small MiniGel ear gel to the standard MiniGel ear gel.

Callers complain that my voice sounds distorted and/or metallic. Can I fix that?
This may happen when your office or mobile phone's volume control is set too high. It may also occur if the volume button on the base unit of your headset is set too high. Voice quality may be temporarily distorted while the GN 6210 adjusts its settings. If the condition persists, try adjusting the microphone volume button (at the bottom of the base unit) until your voice sounds clear.

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How long does it take to charge the battery?
Approximately 2 hours. It is important that you charge the unit completely before the first use.

When I remove the headset from the base and press the base's Multifunction button, the blue on-line indicator flashes rapidly. Is this normal?
Yes, your base unit is linking to your headset.

My headset is not working and the battery flash indicators flash sequentially. What does this mean?
Your headset is no longer paired to the base unit. You will need to pair your headset and base unit again.

The "AUX" port looks like and Ethernet port. Is this for VoIP connection?
NO, this is the connector for the GN 1000 Remote Handset Lifter. However your headset works with VoIP either through a handset or accessory that plugs directly into the computer.GN Netcom 6210 headset and base

All the indicators on the base illuminate simultaneously after the blue on-line indicator flashes. Is this normal?
Yes, the headset is checking its settings and may perform a soft reset if needed. The soft reset does not alter saved settings or performance. However, you will need to press the Multifunction button once after all the indicators on the base have illuminated simultaneously in order to reestablish the link between the headset and base.

I hear a ringing tone in my headset, but there is no incoming call. How do I fix this?
This occurs when the GN 1000 RHL's sensitivity is too high. Use the control knob at the back of the unit to decrease sensitivity.

What about Electronic Hook Switch (EHS) remote answering functionality?
Certain types of office telephones have special software that allows you to answer remotely without need for the GN 1000 RHL. Check with your administrator.

Special note about Nortel Meridian office phones:
These phones have a special type of built-in remote answering functionality. If you hear your Meridian telephone ring (the ring ton will not be heard in the headset), press the Multifunction button for 1 second to answer the call. Press the Multifunction button again for 1 second to end the call.

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About Bluetooth Technology

Bluetooth is an industry standard specification for wireless devices. "Bluetooth" was originally a codename and is named after 10th century Danish Viking king who united large parts of Scandanavia. The name was chosen to highlight the potential of the technology to unify the telecommunications and computing industries.

The Bluetooth Special Interest Group (SIG) is an industry group that standardizes the Bluetooth System for wireless personal device networks. Bluetooth is a rapidly growing technology that allows people to use wireless devices that transmit data within a 10 meter radius.

It provides a way to connect and exchange information between wireless devices such as Mobile Phones, PDA's, Laptops, PC's, Printers, and Digital Cameras, via a low cost, globally available short-range radio frequency.

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