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System Special!

Vodavi XTS Phone System with Voicemail just $1895.

 

"We've been buying from Main Resource for 10 years now and have always received great looking equipment at a fair price. Main Resource is the first company we call when we are looking for refurbished Inter-Tel and Executone phone equipment." --Bill Green, Virginia Telecommunications, Richmond, Virginia.

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Inter-Tel Encore ECX 1000 and ECX 2000 Digital Telephone User's Guide

Looking for Encore ECX 100 Telephone User's Guide?

Contents:

 

Inter-Tel Encore Telephone Digital

Inter-Tel ECX 2000 Encore Phone

Phone Setup

Change Ring Tone:
  • Select Program
  • Press the Scroll Down key
  • Select Ringing Options and select a new ring tone.
Change Display Contrast:
  • Select Program
  • Press the Scroll Down key
  • Select Contrast Options and select a new ring tone.

Answering Calls

Answer a Call:
  • Pick up the handset or
  • Select "Answer the Call" and/or pick up the handset.

Hands-free Answer:

  • Select "Answer the Call" or press the speakerphone speaker key.

Making CallsECX 1000

Place an Outside call:
  • Lift handset
  • Press the line key or dial "9" and then the number.
Place an Internal Call:
  • Select "Internal Call"
  • Select "Extension" or
  • Dial the extension number
  • Pick up the handset or press the speakerphonespeaker button.

Transfer Calls

Transfer a Call to an Internal Extension:
  • Select "Internal Transfer"
  • Select the extension
  • Press "Transfer" when the call is answered.
Transfer a Call to an External Number:
  • Select "External Transfer"
  • Select an available line
  • Dial the number
  • Press "Transfer" when the call is answered.
Re-Direct a Call Ringing at Your Extension:
  • Select "Re-Direct the Call"
  • Select Extension
Send a Call Ringing on Your Extension to Voice Mail:
  • Select "Forward to Voice Mail"

Forward Calls

Forward All Calls:
  • Press the scroll down dial until "Forward" is displayed
  • Select "Forward"
  • Select "Forward All Calls"
  • Dial the internal extension number or
  • Dial 9 and the external number and press "Confirm" or
  • Press "Forward to Voice Mail"
Cancel:
  • Press "Cancel Forwarding"
Forward Calls when Your Extension is Busy:
  • Press the Scroll down dial until "Forward" is displayed
  • Select "Forward"
  • Select "Forward When Busy"
  • Dial the extension to receive the calls or
  • Dial 9 and the external number, then press "Confirm", or
  • Press "Forward to Voice Mail"
Cancel:
  • Press the Scroll down dial until "Forward" is displayed
  • Select "Forward"
  • Select "Forward When Busy"
Forward Unanswered Calls (Calls not answered after 4 rings):
  • Press the Scroll down dial until "Forward" is displayed
  • Select "Forward"
  • Choose "Forward On No Answer"
  • Dial the extension number to receiveECX 2000 the calls or
  • Dial 9 and the external number, then press "Confirm", or
  • Press "Forward to Voice Mail"
Cancel:
  • Press the Scroll down dial until "Forward" is displayed
  • Select "Forward"
  • Choose "Forward On No Answer"
Forward Calls from a Group:
  • Press the Scroll down key to "Group Forward" and select
  • Choose the group to be forwarded
  • Select "Forward all calls"
  • Dial the extension to receive the calls or
  • Dial 9 and the external number, then press "Confirm", or
  • Press "Forward to Voice Mail"
Cancel:
  • Select "Cancel Group Forward"
  • Select the group
Forward Calls When the Group is Busy:
  • Press the Scroll down key to "Group Forward" and select
  • Choose the group to be forwarded
  • Select "Forward When Busy"
  • Dial the extension to receive the calls or
  • Dial 9 and the external number, then press "Confirm", or
  • Press "Forward to Voice Mail"
Cancel:
  • Press the Scroll down key until "Group Forward" is displayed
  • Select "Group Forward"
  • Select the group
  • Choose "Forward When Busy".
Forward Calls on Group No Answer (after 4 rings):
  • Press the scroll down key to "Group Forward", select
  • Select the group to be forwarded
  • Select "Forward on no answer"
  • Dial the extension to receive the calls or
  • Dial 9 and the external number, then press "Confirm", or
  • Press "Forward to Voice Mail"
Cancel:
  • Press the Scroll down key to "Group Forward" and select

Voice Mail Setup and Operation

Record Personal Greeting:
  • Press the VoiceMailbutton
  • Select "Voice Messaging"
  • Enter your extension number
  • Enter your Voice Mail password - default is "1111" followed by "#"
  • Select "Greetings" and follow the text and voice prompts.
Listen to Messages:
  • Choose "New Voice Messages"
  • Enter your extension
  • At the prompt, enter your password followed by "#" and
  • Select "Play"
Change Your Password:
  • Press the VoiceMail button
  • Select "Voice Messaging"
  • Enter your extension number and password, followed by "#"
  • Press the Scroll down key
  • Select "Change Password"
  • Enter your new password (up to 8 digits long)
  • Select "Confirm"

Station Speed Dial

Program Speed Dial Entries:
  • Press Speed dial directory (directory)
  • Select "Personal Entries"
  • Select the index to program and enter the number
  • Select "Confirm"
  • At the prompt, use dial pad keys to enter letters. Wait 2 seconds between characters. Repeat for up to 10 characters.
  • When finished, select "Confirm"
  • Press the speakerphonespeaker button to finish.
  • Dial a Station Speed Dial Number
  • Press Speed dial directory
  • Select "Personal Speed Dial"
  • Select the desired location.

System Speed Dial

Program Speed Dial Entries:
  • Press Speed dial directory
  • Press the Scroll down dial
  • Select "System Entries"
  • Enter the Speed-Dial password (default is "0000")
  • Enter the number of the index you want to program
  • Select "Confirm"
  • At the prompt, use dial pad keys to enter letters. Wait 2 seconds between characters. Repeat for up to 10 characters.
  • When finished, select "Confirm"
  • Press the speakerphonespeaker button to finish
Dial a System Speed Dial Number:
  • Press Speed dial directory
  • Select "System Speed Dial"
  • Enter the first letter of the name or scroll through the list.
  • Select the desired entry.
 
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Product Links:

Refurbished Comdial - Comdial phones, Comdial KSU, Comdial Cards
Refurbished Executone - Executone phones, Executone KSU, Executone Cards
Refurbished Inter-Tel - Inter-Tel phones, Inter-Tel KSU, Inter-Tel Cards, Inter-Tel Headsets
Refurbished Isoetec - Isoetec phones, Isoetec KSU, Isoetec Cards
Refurbished Premier - Premier phones, Premier KSU, Premier Cards
Refurbished Toshiba - Toshiba phones, Toshiba KSU, Toshiba Cards
Refurbished Vodavi - Vodavi phones, Vodavi KSU, Vodavi Cards
New Headsets - Inter-Tel, Plantronics

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