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Vodavi XTS Phone System with Voicemail just $1895.

 

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Inter-Tel Axxent Telephone Tips*


Is there a setup you would like to see here? Please let us let us know! Get a printable version of all the questions and answers.

Contents:

Answering and Making Calls

Answer an Incoming Call:
  • Lift the handset while your phone is ringing. If the phone is not ringing, lift the handset and press the flashing line key.
Pick up a Call that is Ringing at Another Extension:
  • Press the "Answer" key.
  • Enter the extension that the call is ringing on.
Pick up a Call that is holding on Another Extension:
  • Press the "Answer" key
  • Enter the number of the extension where the call is held.
Reach Another Extension in the Building:
  • Press the SPKR key or lift the handset.
  • Dial the extension number or press a name key.
Page:
  • Lift the handset.
  • Press "71".
  • Begin speaking.
  • When you are finished making your announcement, press the hookswitch with your finger to end. You can hang up the handset to end, but that method generally produces a loud noise over the speakers.

Make an Outgoing Call:

  • Lift the handset.
  • Press the "Outgoing" button.
  • Dial the phone number.
Place a Conference Call:
  • While on the first call, press the "CNF" button or "Infinity" and the "5" key.
  • Place an intercom or outside call.
  • Press the "CNF" or "Infinity" button and "5".
  • Press the "CNF" or "Infinity" button and "5" again to establish the call.
Use Station Speed Dials:
  • Lift the handset.
  • Press an idle line key.
  • Press the speed dial key or "Infinity" and "382"
  • Enter the speed dial bin number (0-9).
Use System Speed Dials:
  • Lift the handset.
  • Press any idle line key.
  • Press the "Infinity" key and "381"
  • Press the 2-digit bin number (01-99)
  • Press the "#" key to dial the number.

 

Call Handling

Transfer a Call to Another Extension:
  • Press the "Transfer" key
  • Dial the extension number or press the name key
  • Announce the call or hang up.
Transfer a Call to VoiceMail:
  • Press the "Transfer" key
  • Press "299".
  • Press the extension number.
  • Hang up.
Handle Multiple Incoming Calls:
  • Put the first call on hold by pressing the "HOLD" key.
  • Pick up the second call by pressing the blinking line key.
  • Put the second call on hold, pressing the "HOLD" key.
  • Return to the first call by pressing its line key
Use Call Forward:
  • Press "FWD".
  • Press "355" to forward all calls.
  • Enter the destination extension.
  • To forward calls to an outside telephone number, select an outgoing line and dial the telephone number.
Cancel Call Forwarding:
  • Press the "FWD" key.
  • Press the "SPKR" key.

 

Programming and Preferences

Use the Distinctive Ring Feature:
  • Lift the handset or press "SPKR".
  • Press the "Infinity" key.
  • Press "398".
  • Press your choice of 0-9 on the keypad
  • Press "SPKR" when you hear the ring you want.
Program Station Speed Dials:
  • Press the "Infinity" key and "383".
  • Enter the Speed Dial Number (0-9).
  • Enter the telephone number (up to 32 digits).
  • Press "#" to accept.
Program System Speed Dials:
  • Do not lift the handset.
  • Press "9801".
  • Enter the 2-digit bin number (01-99).
  • To program the location name, press the keypad keys to enter the desired characters.
  • Press the "#" key to save the name.
  • Enter the telephone number to be stored.
  • Press "#" to save and exit.
Program Name Buttons:
  • Press the "Infinity" key.
  • Press "397".
  • Press the button to be programmed.
  • Enter the 3-digit extension number.
Put the System in Night Mode (Administrators Only):
  • Press the "Night" key.
Deactivate Night Mode (Administrators Only):
  • Press the "Night" key.

Voice Mail

Leave a Message for an Internal Extension:
  • Press "299".
  • Enter the desired extension number.
  • Follow the prompts.
Access Voice Mail when the Message Indicator Light is Flashing:
  • Press the "SPKR" key or lift the handset.
  • Press "MSG" and follow the prompts.
Access Voice Mail When the Message Indicator Light is Not Flashing:
  • Press the "SPKR" key or lift the handset.
  • Press "299".
  • When the auto attendant message begins, press "*"
Access Voice Mail from Outside the Office:
  • Call in to the office.
  • At the main greeting, transfer to extension 299.
  • Press the "*" key and follow the prompts.
Initial Voice Mail Box Setup:
  • Press "SPKR" or lift the handset.
  • Press "299".
  • Enter your temporary password (your extension number) and press "#".
  • Follow the prompts. When prompted to state your name, say your full name and extension number.
Example Greeting: "Hello, you have reached (Name). I'm sorry I've missed your call. Please leave a detailed message so that I can get back to you with the information you need. Let me know the best time to reach you and I'll try to get back to you then. Thank you for your call."

 

# Instructions provided herein will not work on all configurations. Some features may require additional hardware or specific software versions.

Please Note: If you need more information than is supplied here, we will be happy to assist you by telephone at 800-397-8417 (speak with sales) for a nominal fee of $45 for 15 minutes.

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Product Links:

Refurbished Comdial - Comdial phones, Comdial KSU, Comdial Cards
Refurbished Executone - Executone phones, Executone KSU, Executone Cards
Refurbished Inter-Tel - Inter-Tel phones, Inter-Tel KSU, Inter-Tel Cards, Inter-Tel Headsets
Refurbished Isoetec - Isoetec phones, Isoetec KSU, Isoetec Cards
Refurbished Premier - Premier phones, Premier KSU, Premier Cards
Refurbished Toshiba - Toshiba phones, Toshiba KSU, Toshiba Cards
Refurbished Vodavi - Vodavi phones, Vodavi KSU, Vodavi Cards
New Headsets - Inter-Tel, Plantronics

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