Axxess Telephone and
Voice Mail
Tips
#
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Contents:
Preferences:Set Default Volume
on Speakerphone
Press the Transfer key. Press "2504". Press
the desired extension number and hang up. Use the "Distinctive Ring"
Feature 
Lift the handset or press "SPKR". Press the "infinity" key.
Press "398". Press your choice of 0-9 on the keypad. Press "SPKR"
when you hear the ring you want. Program Station Speed Dials
Press "Infinity" and "383". Enter the speed Dial Number (0-9).
Enter the telephone number (up to 32 digits). Press "#" to accept. Program
System Speed Dials
Do not lift the handset. Press "9801".
Enter the 3-digit bin number (001-999). To enter the characters for the location
name, use the keypad. Press the "#" key to save the name. Enter the
telephone number to be stored. Press the "#" key to save the number
and exit. Program Name Buttons
Press the "Infinity"
key. Press "397". Press the button you want to program. Enter the 3-digit
extension number. Put the System In Night Mode
For System Administrator
use only. Press the "Night" Key. The "Night" key should now
be illuminated. top of page Deactivate Night
Mode
Press the "Night" key. The key should no longer be illuminated. Change
the name on your telephone's display
Note: Usernames must be programmed
from a phone that has been designated an Administrator phone in database programming.
A password may or may not be required. - Without pressing "SPKR"
or lifting the handset, press the "SPCL" or Infinity key and dial "9932"
to enter programming. (If you get a "Reserved Feature" message when
you dial "9932" to enter programming, the phone you are using is not
programmed as an administrator phone.)
- Enter password if prompted.
- Press
"1" for station programming.
- Dial the extension number of the
station you wish to program.
- Press "#".
- Dial "2"
for station information.
- Dial "2" to change username.
- Press
"MSG" key.
- Dial in the new username.
- Press "#"
to end.
Receiving and Making CallsReach
Another Extension in the Building
Press the SPKR key or lift the handset.
Dial the extension number or press a Name key. Leave A Voice Mail Message
For an Internal Extension
Press "2504". Press the desired
extension number and follow the prompts. Answer An Incoming Call
Lift handset while it is ringing. If your set is not ringing, lift the handset
and press the flashing line key. top of page Handle
Multiple Incoming Calls
Put the first call on hold, pressing the "HOLD"
key. Pick up the second call by pressing the blinking line key. Put the second
call on hold, pressing the "HOLD" key. Go back to the first call by
pressing its line key. Pick Up a Call That is Ringing at Another Extension
Press the "Answer" key, then the extension that the call
is ringing at. Pick Up a Call That is Holding On Another Extension
Press the "Answer" key, then the extension that the call is holding
on. Make an Outgoing Call
Lift handset and press the "Outgoing"
button. Dial the phone number. Place a Conference Call
While
on the first call, press the "CNF" button or "Infinity" and
the "5" key. Place an intercom or outside call. Press the "CNF"
button or "Infinity" and "5". Press "CNF" or "Infinity"
plus "5" again and the conference call will be established. Use
Station Speed Dials
Lift the handset. Press and idle line key. Press
the speed dial key or "Infinity" and "382, then the speed dial
bin number (0-9). Use System Speed Dials
Lift the handset
or press the "SPKR" key. Press an idle line key. Press "381".
Press the 3-digit bin number (000-999). Press the "#" key to dial the
number. top of page Call
HandlingTransfer a Call to Another Extension
Press the "Transfer"
key and then dial the extension number, or press the name key. Announce the call
or hang up. Transfer a Call To VoiceMail
Press the Transfer
key. Press "2504". Press the desired extension number and hang up. Use
the Call Forwarding Feature
Press "FWD". Press "355"
to forward all calls. Enter the destination extension. To forward to an outside
telephone number, select an outgoing line and dial the telephone number. Forward
all your calls to voice mail
Put your phone in manual forward by pressing
the "FWD" key. Then enter the forward destination, which would be the
extension number of the voic mail application on your system. If you are not sure
what it is, ask the operator as it is the same number they would use to transfer
a caller directly to someone's mailbox. Cancel Call Forwarding
Press the "FWD" key, then the "SPKR" key. top
of page Other Features Page Someone
Lift the handset. Press the "infinity" key or press page zone "71".
When you begin speaking, your voice will be heard over all the speakers on the
phone system. Disable Page
From the phone, press the SPCL key
or the Infinity key, then dial 325. To receive Pages again, repeat the same process
again.
This will enable and disable Pages to be received on the Keyset.
There is no feature code to disable the Keyset from making Pages. Use
Silent Monitor
Lift the handset or press "SPKR". Press the
Silent Monitor key. Press the extension you wish to monitor. Cancel
Silent Monitor
Hang up or press "SPKR". Use the DND
Key
Press the "DND" key if you are going to be away from
your desk. When you return, press the "DND" key again. The key will
no longer be lit and you will be able to receive calls. Log Into the
ACD Queue
Press the "Agent Log" button. Enter your 3-digit
agent log code. top of page Voice
Mail IMPORTANT NOTE: Extension 2504 is set up as our Message
Notification Application in our Axxess System. Since the Axxess Phone System is
so flexible, this number may not be the same in your system. Find out from your
Phone System Administrator what the extension number for the Message Notification
Retrieval Application is in the Voice Mail System. This will be the number you
will need to dial instead of the 2504. Access my Voice Mail when the
Message Indicator Light is Flashing
Press the "SPKR" key or
lift the handset. Press the "MSG" key and follow the prompts. Access
my Voice Mail when the Message Indicator Light is Not Flashing
Lift
the receiver or press "SPKR". Press "2504". When the Auto
Attendant begins speaking, press the "*" key. Enter your 4-digit mailbox.
Follow the voice prompts. Access my Voice Mail from Outside the Office
Dial in and transfer to extension 2504. Press the "*" key
and follow the prompts. Initialize my Voice Mailbox
Lift the
handset or press the "SPKR" key. Enter "2504". Enter your
temporary password (your extension number) and press "#". Follow the
prompts. State your full name and extension number when prompted for your name. What
Should I Record As My Greeting?
"Hello, you have reached (Your
Name). I'm sorry I've missed your call. Please leave a detailed message so that
I can get back to you with the information you need. Let me know the best time
to reach you and I'll try to get back to you then. Thank you for your call. top
of page
# Instructions provided herein will not work on all configurations. Some features
may require additional hardware or specific software versions. Call us at 800
362-6740 and speak with sales or contact your installer for more information.
Suggestions may apply to the following part numbers:
| INTER5204000
520.4000 |
INTER5204300
520.4300 | INTER5504000
550.4000 | INTER5504100
550.4100
| | INTER5504200
550.4200
| INTER5504300
550.4300 |
INTER5504400
550.4400 | INTER5504500
550.4500 | | INTER7704500
770.4500 | INTER7704600
770.4600
| INTER9000358
900.0358 |
INTER9000367
900.0367 | |
INTER9002000
900.2000 | INTER9002010
900.2010 |
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