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System Special!Vodavi XTS Phone System with Voicemail just $1895.
"We've been buying from Main Resource for 10 years now and have always received great looking equipment at a fair price. Main Resource is the first company we call when we are looking for refurbished Inter-Tel and Executone phone equipment." --Bill Green, Virginia Telecommunications, Richmond, Virginia.
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How to Choose the Right HeadsetDownload a Printer-Friendly Version A call center can spend millions on their new site, switch technology, computers and furniture; but without the right headset to tie the technology to the human interface, a call center will be at a disadvantage from day one. Choosing the right headset for your organization involves planning and anticipating usage demands. However, the typical feeling is that any headset will do. This usually results when those doing the planning are not the people wearing the headsets. Most people would never consider buying $20 speakers to hook up to a $5000 stereo system. You simply could not get the best results from inferior speakers and your investment would go to waste. Similarly, why spend so much time on optimizing your system and neglect to follow through with quality headsets? You will simply never see the full potential of your system. When purchasing a headset, address issues such as:
Customizing Headset Options to Work for You.A common concern is how to reduce noise interference at the call center. ![]() Other Issues to Consider What happens when the headset you purchased needs repair? It is wise to carefully examine your supplier's repair and replacement policies. Ask about the manufacturer's warranty. All headsets sold by Main Resource include a 2-year OEM warranty. It is also a good idea to have a few extra headsets on hand. To extend the life of your headset, clean or replace the replaceable features such as the foam over the microphone and the earpiece every six months. In time the pieces become dirty and unsanitary and the quality of transmission will be reduced. With proper care, a typical headset will last from two to three years without major problems. Consider establishing a Headset Service Station in your office. Here, inventory management would be maintained and agents could drop off a damaged headset to be sent out for service. Should you have a problem, we will advance ship headsets before the problem-units are received. Optimize the return on your investment by taking the time needed to find the headset with the options that will work for your company. GET MORE INFORMATION ON: INTER-TEL
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Product Links:
Refurbished Comdial -
Comdial phones,
Comdial KSU,
Comdial Cards
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