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System Special!Vodavi XTS Phone System with Voicemail just $1895.
"We've been buying from Main Resource for 10 years now and have always received great looking equipment at a fair price. Main Resource is the first company we call when we are looking for refurbished Inter-Tel and Executone phone equipment." --Bill Green, Virginia Telecommunications, Richmond, Virginia.
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Executone Telephone Tips #To get answers to the questions below, simply click on the questions with your mouse. Get for a printable version of all the topics. Contents:top of page Reach Another Extension in the Building  Press
the "Handsfree" key or lift the handset. Dial the extension number or
press the Name key.
Take an Incoming CallPress the "Handsfree" key or lift the handset. Make an Outgoing Call Lift the handset or press "Handsfree" and press a LINE In/Out key and dial the number.  Transfer
a Call to an Internal ExtensionPress the TRAN/CON key and then press the extension number. Announce the call or hang up. Transfer a Call to Voice Mail Press the TRAN/CON key. Dial "76". Dial the extension number and hang up to complete. Leave a Voice Mail Message for an Internal Extension Press "436". Press "*", then the extension desired. Follow the prompts.  Page
SomeoneLift the handset. Press the "Page" key or press page zone 60. Begin speaking. Press the hookswitchwhen you are done. Use the "Distinctive Ring" Feature Lift the handset and press "Handsfree". Press "70". Dial a digit 1-5. Press "#" when you hear the ring you want. Handle Multiple Calls  Put
the first call on hold by pressing the "HOLD" key. Pick up the second
call by press the blinking line key. Put the second call on hold by pressing the
"HOLD" key. Go back to the first call by pressing its line key.
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Put the System in Night ModeFor System Administrator use only. Press the "Night" key. Take the System Out of Night Mode For System Administrator use only. Press the "Night" key. Place a Conference Call Place the first call. Press TRAN/CON. Place the next call. Press TRAN/CON again and the conference will be established. Use Silent Monitor Lift the handset or press "Handsfree". Press the "Silent Monitor" key. Press the extension number you wish to monitor. Cancel Silent Monitor Hang up or press "Handsfree". Program Station Speed Dials Do not lift the handset. Press theProgram key. Enter the 2-digit bin number (01-29). Enter the phone number. Press the program key. Use Station Speed Dials Lift the handset. Press an idle line key. Press the Program key. Press the 2-digit bin number for the number you want. top of page Program A Key As A Station Speed Dial Do not lift the handset. Press the program key. Press the key you wish to program. Enter the 2-digit bin numer (01-29). Enter the phone number (enter "9" first if you have a Centrex system). Press the "Program" key. Pick up a Call that is Ringing at Another Extension Press "2", then the extension where the call is ringing. Pick up a Call that is Holding on Another Extension Press "4", then the extension where the call is holding. Program System Speed Dials Must be programmed from the Operator phone. Do not lift the handset. Press the "Program" key. Press "*". Enter the 3-digit bin number (001-999). Enter the phone number. Press the "Program" key. Use System Speed Dials Lift the handset. Press an idle line key. Press the "Program" key. Press "*". Press the 3-digit bin number for the number you want. Use Call Forwarding Lift the handset. Press the "FWD" key. Press the "EXT" key. Press the extension number you want to forward to. Enter the destination extension. top of page Cancel Call Forwarding Do not lift the handset. Press the "FWD" key. Use the Orbit Feature For Use if you try to transfer a call and find the party is not at their extnesion. Press TRAN/CON then select an orbit position (50-54 for use by receptionist, or 55-59 for all others). Press the "Page" key. Announce who the call is for and what position is is Orbited on. If the call isn't answered in 2 minutes, it will ring back to you. Pick Up an Orbit Call Lift the handset or press "Handsfree". Go to any phone in the system and press the announced Orbit number. Program Name Buttons Press the Program button. Press the button you want to program. Enter the 4-digit extension number. top of page ACD Operations Use the "Unavailable" Key Press the "Unavailable" key if you are going to be away from your desk for a short period of time. The key will light up. Press the "Unavailable" key again whenyou are ready to take calls again. The key will no longer be illuminated. Use the English and Spanish Queue Features Button will be lit when 1 call is in queue. Button will flash slowly when 2 calls are in queue. Button will flash rapidly when 3 or more calls are in queue. Use the Release Key Use the "Release" key to end a call. Log Into the ACD Queue Press the "Log" button. Enter your 3-digit agent log code. You must be logged in to the ACD queue to take calls. top of page Voice Mail Operations Access Voice Mail when the Message Indicator Light is Flashing Press the Voice mail key. Enter your password and follow prompts. Access Voice Mail when the Message Indicator Light is Not Flashing Lift the receiver or press "handsfree". Press "436" When the Auto Attendant begins playing, press the "#" key. Enter your 4-digit mailbox number. Follow the prompts. Access Voice Mail From Outside the Office Dial in and transfer to extenstion 436. Press the "#" key and follow the prompts. Initialize my Voice Mailbox Access Voice Mail. Enter your password (your extension number). Follow the prompts. Enter your 4-9 digit password when prompted. When prompted to record your name, state your full name and extension number. What Should I Record for a Greeting? "Hello, you have reached (full name). I'm sorry I've missed your call. Please leave a detailed message so that I can get back to you with the information you need. If you can let me know the best time to reach you I will try to get back to you then. " top of page Suggested "Next Clicks":Browse our inventory of Executone telephones on-line. See more free phone system user tips.
Link to us! If you have found this article to be useful, and would you like to link to it from your site, feel free! # Instructions provided herein will not work on all configurations. Some features may require additional hardware or specific software versions. Please Note: If you need more information than is supplied here, we will be happy to assist you by telephone at 800-397-8417 (speak with sales) for a nominal fee of $45 for 15 minutes. |
Product Links:
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