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Programming and Using Your Infostar VXII Voice mail SystemInfostar

Program Station Speed Dials

Printable Version
1. Do not lift the handset.
2. Press the "Program" key.
3. Enter the 2-digit bin number (01-29).
4. Enter the phone number.
5. Press the "Program" key.

Use Station Speed Dials

1. Lift the handset.
2. Press an idle line key.
3. Press the "Program" key.
4. Press the 2-digit bin number for the number you want.

Program a Key as a Station Speed Dial

1. Do not lift the handset.
2. Press the "Program" key.
3. Press the key you wish to program.
4. Enter the 2-digit bin number (01-29).
5. Enter the phone number (starting with a "9" if you have a Centrex system).
6. Press the "Program" key.

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Change Main Greeting

Printable Version
1. To access voice mail, press "SPKR" or lift the handset.
2. Press "436".
3. When the system answers, press pound (#), press milbox 5000, press password 5000, then press pound(#).
4. A menu of choices is played; press "3" for mailbox administration.
5. A menu of choices is played; press "8" for mailbox greetings.
6. Press the mailbox number: "0001" is the mailbox number for the main greeting.
7. Choices are played: press "1" to listen, press "2" to record, press "3" to erase.
8. Once a choice has been made from number 6 above, a statement is played: "Valid numbers are 1 through 9. These are the greeting numbers. The main greeting is always greeting 1. If recording new greetings, press (#) when you are done speaking. It is highly recommended that, if a greeting is to be re-recorded, a greeting be erased prior to re-recording.
9. It is recommended that greetings be listened to after recording or re-recording to assure the deisired result has been achieved.
10. Once administartion is complete, you may press the star key (*) to back up one menu level or repeatedly until the system says, "Exiting the system, goodbye."

**The above information is for VXII systems integrated with the Executone IDS product line.

Sample: "Thank you for calling __________________ company. If you know your party's extension number, you may dial it at any time. To use our company directory, press ______, to read the operator, press "0" or stay on the line."

Tips: Digits 1,2,4-9 may be used for direction to extensions, mailboxes, or hunt groups based on customer needs. The digit "3" is reserved for "If you know your party's extension".

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Change Time and Date

Printable Version
1. To access voice mail, press "SPKR" or lift the handset.
2. Press "436".
3. When voice mail picks up, press "#", then mailbox 5000.
4. Press password "5000", then press the "#" key.
5. A menu is played, press "5" to change time and date.
6. After the date plays, enter the new date in this format: MMDDYY.
7. After the time plays, enter the new time in military format ie. 2:17pm would be entered as "141700".
8. When completed, press the "*" key until the voice mail plays the message, "Exiting the system."

Once the time and date is reset in the VXII , the voice mail should no need to be reprogrammed even if a power outage occurs and the computer shuts down improperly.

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Create A Mailbox

Printable Version
1. To access the voiemail, press "SPKR" or lift the handset and press "436".
2. When the system picks up, press "#", press mailbox "5000" and enter password "5000", then press "#" again.
3. A menu of choices is played; press "3" for mailbox administration.
4. A menu of choices is played; press "2" to add a mailbox.
5. Enter the mailbox number to add.
6. Enter the mailbox class of service.
7. Enter the mailbox type; "100" is general subscriber, "700" is system administration.
8. Enter the zero destination number. If the zero destination is an extension, press "1". If the zero destination is a mailbox, press "2".
9. Enter the department number (press "#" to skip).
10. Spell the subscriber's last name and first name using the keys on the dial pad. (Use "7" for "Q" and "9" for "Z".)

The new mailbox data is played for confirmation.

**The above information is for VXII systems integrated with the Executone IDS product line.

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Change a Mailbox Password

Printable Version
1. To access the voice mail, press "SPKR" or lift the handset. Press "436".
2. When voice mail answers, press the "#" key, press mailbox number "5000", press password "5000", then press "#" again.
3. Press "3" for mailbox administration.
4. Press "1" to reset a mailbox password.
5. Press the mailbox number desired; ie. 3001.
6. Voice mail repeats the mailbox number, then requests the new password, which in most cases must be at least 4 digits long and a maximum of 9 digits long. Enter the new password, then press "#".
7. Voice mail repeats the new password.
8. The menu plays again from "To reset a mailbox pass code, press "1", etc. At this point you may press "1" and another mailbox number, another option or press "*" four times to exit voice mail administration.


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Refurbished Inter-Tel - Inter-Tel phones, Inter-Tel KSU, Inter-Tel Cards, Inter-Tel Headsets
Refurbished Isoetec - Isoetec phones, Isoetec KSU, Isoetec Cards
Refurbished Premier - Premier phones, Premier KSU, Premier Cards
Refurbished Toshiba - Toshiba phones, Toshiba KSU, Toshiba Cards
Refurbished Vodavi - Vodavi phones, Vodavi KSU, Vodavi Cards
New Headsets - Inter-Tel, Plantronics

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