Main Resource Home Click here to learn more.

Home Shop On-line Product Lines Sell Equipment Repairs Phone System How-To Shopping Cart

Product Search:

Looking for a Business Telephone System?

More Information:


System Special!

Vodavi XTS Phone System with Voicemail just $1895.


"We've been buying from Main Resource for 10 years now and have always received great looking equipment at a fair price. Main Resource is the first company we call when we are looking for refurbished Inter-Tel and Executone phone equipment." --Bill Green, Virginia Telecommunications, Richmond, Virginia.

More Comments Here.


Home > Avaya > IP Office 500 > Avaya 217653 IP500 Customer Service Agent - 20 User

Avaya 217653 IP500 Customer Service Agent - 20 User

Price: $3,861.00

Item Code: AV217653CSA20

Buy This Product Online
Condition: New


Key Features:

  • Avaya IP Office License R8 CCR Agent 20 User
  • Designed for ACD Group Agents
  • Component of Avaya IP Office ACD Reporting Software
  • Customer Service Agent Reports
  • Gives the agent the ability to see his/her own performance daily with real time reports
  • Reports may be run manually or scheduled
  • User has the ability to set alarms for internal and external calls
  • Requires the Purchase of Avaya IP Office Advanced Edition License
  • ACD Reporting on entire groups requires the purchase of Customer Service Supervisor License and CCR Agent Licenses for each Agent
  • CCR Supervisors can pull group reports on all CCR Agents
  • Ability to customize reports
  • Ability to pull real time reports
  • Real time reporting enhancements
  • Agent Performance Indicator in Agent Time Card Report
  • Enhanced Statistical Reporting
  • Mnfr. Part #: 217653

Listings in Previous Section:
This link takes you to a simple form you can use to tell a friend about our great prices on used telephone equipment.

Search Site by Keyword:

All Contents Copyright © 1999-2018, Inc.



Product Links:

Refurbished Comdial - Comdial phones, Comdial KSU, Comdial Cards
Refurbished Executone - Executone phones, Executone KSU, Executone Cards
Refurbished Inter-Tel - Inter-Tel phones, Inter-Tel KSU, Inter-Tel Cards, Inter-Tel Headsets
Refurbished Isoetec - Isoetec phones, Isoetec KSU, Isoetec Cards
Refurbished Premier - Premier phones, Premier KSU, Premier Cards
Refurbished Toshiba - Toshiba phones, Toshiba KSU, Toshiba Cards
Refurbished Vodavi - Vodavi phones, Vodavi KSU, Vodavi Cards
New Headsets - Inter-Tel, Plantronics

The registered trademarks of Executone, Isoetec, Inter-Tel, Vodavi, premier, Toshiba, Norstar and Comdial are used for the purpose of identification only. Main Resource, Inc is not affiliated with/or endorsed by these manufacturers. All refurbished items are fully covered by Main Resource's 1 year warranty. Authorized sales of OEM products will be covered by the OEMs expressed warranty.

We accept PayPal as a form of payment We accept Visa, MasterCard, Discover, and American Express for payment We accept Electronic Checks as a form of payment
Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletter

Main Resource privacy policy, Inc.
206 N. Towne Avenue
Pomona, California 91767
Toll Free: 800-397-8417

Email Sales
Email Webmaster

Valid XHTML 1.0 Transitional