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System Special!

Vodavi XTS Phone System with Voicemail just $1895.


"We've been buying from Main Resource for 10 years now and have always received great looking equipment at a fair price. Main Resource is the first company we call when we are looking for refurbished Inter-Tel and Executone phone equipment." --Bill Green, Virginia Telecommunications, Richmond, Virginia.

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Telecom Tips

You may view many of the documents below without the Acrobat Reader, but phone tipsif you would like to view the printable versions of the following documents you can click the button to download the necessary program.

Configuration Guides, Telephone User Guides and Administrator's Instructions are Here.

Inter-Tel Digital Terminal Spontaneous Off-Hook Problems

Inter-Tel has announced a field problem that affects the digital terminals. This problem is known as "Spontaneous Off-Hook". This problem can be very annoying and in some cases costly to fix and or resolve.

This problem involves both of Inter-Tel's phone manufacturers. The manufacturer's brand of LED and photo-interrupter components used to signal the on or off-hook is where the problem is occurring. It has been determined that the failure or degradation of these component parts is creating the "spontaneous off-hook" condition. To resolve this, Inter-Tel's Engineering Department has developed a new design of LED and photo-interrupter components.

Main Resource can solve this problem for you with our own in-house repair center. We have our own in house Inter-Tel certified technicians to diagnose and fix problems. All for a reasonable price and a two-day turnaround time in most cases.

telecom news and updates
Telecom News and Updates

PBX - Past Present & Future

Uninterruptible Power Supplies

Make Free Conference Calls

Fiber Networking - What is in it for You?


end-user hints
End-User Hints

Why Buy a Headset?

Is Your Auto Attendant User-Friendly?

Helping Customers Find You

Make Successful Meetings Happen

VoIP - What is it? How does it work? Will it work for me?


planning for your telecom needs
Planning for your Telecom Needs

Choosing the Right Headset

Purchasing Calling Card Services

Choosing a Partner in Telecommunications Planning

The Request for Proposal Approach to Purchasing a PBX

Utilizing the Secondary Market

Automatic Call Distribution - What it is and what it can do for you.


Call Center Articles
Call Center Articles

Customers expect top service when they reach call centers

Study offers insight into US Call Center staffing and retention issues

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Product Links:

Refurbished Comdial - Comdial phones, Comdial KSU, Comdial Cards
Refurbished Executone - Executone phones, Executone KSU, Executone Cards
Refurbished Inter-Tel - Inter-Tel phones, Inter-Tel KSU, Inter-Tel Cards, Inter-Tel Headsets
Refurbished Isoetec - Isoetec phones, Isoetec KSU, Isoetec Cards
Refurbished Premier - Premier phones, Premier KSU, Premier Cards
Refurbished Toshiba - Toshiba phones, Toshiba KSU, Toshiba Cards
Refurbished Vodavi - Vodavi phones, Vodavi KSU, Vodavi Cards
New Headsets - Inter-Tel, Plantronics

The registered trademarks of Executone, Isoetec, Inter-Tel, Vodavi, premier, Toshiba, Norstar and Comdial are used for the purpose of identification only. Main Resource, Inc is not affiliated with/or endorsed by these manufacturers. All refurbished items are fully covered by Main Resource's 1 year warranty. Authorized sales of OEM products will be covered by the OEMs expressed warranty.

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